Big data, AI/ML to be most in-demand skills
To enhance customer engagement, more and more organisations are adopting chat bots which are forecast to empower approximately 45 per cent of organisations’ customer support services by 2022
image for illustrative purpose
Bengaluru: The need for skilling and upskilling reached a new high amid the pandemic and in 2022, big data analytics, along with AI/ML, are forecast to be most in-demand skills in India, a new report showed on Monday.
With rapid tech adoption across industries and entirely tech-enabled sectors such as IT and BFSI, the role of AI and Machine learning will only continue to grow in 2022, with a significant increase in the demand for related roles, according to online recruiting platform Monster.
Industry reports suggest that AI/machine learning investments in India will continue to grow at a CAGR of 33.49 per cent till 2023.
To enhance customer engagement, more and more organisations are adopting chat bots which are forecast to empower approximately 45 per cent of organisations' customer support services by 2022.
"The future of work is location-agnostic and hybrid, with increased skilling initiatives being undertaken by both employers and employees," said Sekhar Garisa, CEO, Monster.com, a Quess company.
Leading tech-enabled industries such as IT, FinTech, BFSI, and crypto will continue to flourish with talent demand spikes.
"It is also interesting to note that employee flexibility would be critical towards retaining talent in the future, and the Great Shuffle is a reinforcement of how the huge demand in the jobs market is opening the door for employees to select a career of their choice," Garisa added.
The Indian fintech market is expanding rapidly, and is estimated to become the third largest market in the world by 2025.
According to the annual trends report, Indian IT has continued to hire through the course of the pandemic, and will exhibit similar trends in 2022.
"It is encouraging to note that the IT industry is forecast to grow 7 per cent in the current year, and likely to see a gross employee addition of around 450,000 in the second half of FY22," said the report.
